> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiloop.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization limits

> Run-rate, sandbox-count, and volume-storage limits.

Limits protect capacity from runaway automation. The authoritative values are deployment-specific.
Every limit names itself as `details.quota.metric` in the structured error that rejects a request;
the run-rate and volume limits also read back from `hiloop usage`.

| Metric              | What it caps                                                         |
| ------------------- | -------------------------------------------------------------------- |
| `runs.start.rate`   | Run starts per org and minute.                                       |
| `volumes.bytes`     | Committed volume bytes per org.                                      |
| `sandboxes.running` | Sandboxes running at once per org. A stopped sandbox does not count. |
| `sandboxes.total`   | Sandboxes held per org, running and stopped together.                |

```sh theme={null}
hiloop usage
hiloop usage --output json
```

A request over any of these caps is rejected with `quota_exceeded`, and `details.quota.metric` says
which one. A request over a rate limit uses `rate_limited` and includes `Retry-After`. Preserve the
same idempotency key and retry with bounded backoff.

Delete unneeded volume versions to release storage quota. Stopping a sandbox frees a running slot;
only deleting it frees a total slot.